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Skip Navigation LinksRatings > EHR Ratings, Reviews & Comparison > EHR Product List > Rating

Detailed Ratings

    • Product Rating
    • Benchmark Rating

Satisfaction

72.5223214285714 Satisfaction
56.9450449798142 Satisfaction

Score

3.9/5

3.28/5

n Value

16

5160

Overall, how satisfied or dissatisfied are you with each of the following aspects of your EHR system?

3.84/5

16

Features and functionality

3.94/5

16

Ease of Use

4/5

16

Ability to customize your EHR system

3.38/5

16

Ability to decrease workload

3.69/5

16

Ability to improve efficiency (e.g. easier access lab results, historical information)

3.75/5

16

Ability to access your EHR remotely (e.g. from home or hospital)

4.5/5

16

Ability to improve patient care

3.62/5

16

How satisfied or dissatisfied were you with each of the following aspects of your EHR system after 3 months of use?

3.96/5

16

Ability to capture notes and document clinical encounters

4/5

16

Ability to manage medication lists

4/5

16

Ability to prescribe medications

3.86/5

14

Ability to manage active problem lists

4.13/5

15

Ability to view and manage lab data

3.79/5

14

Would you recommend this product to a colleague?

N/A/5

N/A

Overall Usability

77.7840909090909 Overall Usability
62.0417583433245 Overall Usability

Score

4.11/5

3.48/5

n Value

16

5264

How easy or difficult is it to perform the following activities with your EHR system?

4.13/5

16

Maintain an up-to-date problem list of current and active diagnoses

4.25/5

16

Manage or append data previously recorded in the medical history 

4.2/5

15

Document a progress note for each encounter

4.12/5

16

Record an Advance Directive

4.11/5

9

Use clinical decision support

4/5

12

Use E/M coding support when charting a patient visit

4.09/5

11

Retrieve a scanned document on a particular patient

4.2/5

15

Send a message to your staff

4.21/5

14

Generate patient specific educational material

4.14/5

14

Generate a patient referral letter

4/5

12

Generate a clinical encounter summary which can be provided to the patient upon request

4/5

15

Prescribing

75.7118055555555 Prescribing
66.8582174687564 Prescribing

Score

4.03/5

3.67/5

n Value

16

5214

How easy or difficult is it to perform the following prescribing tasks using your EHR?

4.09/5

16

Maintain an active medication list

4.19/5

16

Maintain an active medication allergy list

4.33/5

15

Generate a prescription

4/5

14

Print a paper prescription

3.75/5

12

Refill a medication

4.07/5

14

Refill multiple medications

4/5

13

Generate and transmit an electronic prescription

4.21/5

14

Check for drug interactions when prescribing a new medication

4.2/5

15

Manage drug interaction alerts

4.21/5

14

Check patient formulary information

3.82/5

11

Workflow Management

57.108843537415 Workflow Management
43.9738015067238 Workflow Management

Score

3.28/5

2.76/5

n Value

14

4842

How easy or difficult is it to perform the following workflow management tasks in your EHR system?

3.38/5

14

Flag overdue test results for a patient (tests that have been ordered but not received)

3.56/5

9

Generate lists of patients who have overdue test results (tests that have been ordered but not received)

3.22/5

9

Create automatic reminders for certain conditions and tests

3/5

7

Send reminders to patients for preventive/ follow up care

3.62/5

8

Edit reminder "rules" regarding overdue test results and lab reports

3/5

6

Create templates for specific clinical conditions (e.g. Renal Colic) or types of encounters (e.g. Complete physical)

3.43/5

14

Create and manage lists of standing orders

3.62/5

8

Order Management

59.0277777777778 Order Management
55.1743965788906 Order Management

Score

3.36/5

3.21/5

n Value

12

4957

How easy of difficult is it to perform the following order management tasks using your EHR?

3.49/5

11

Order a lab test

3.67/5

9

Review a new lab result

3.64/5

11

View lab results for a patient over time

3.64/5

11

View a graph of lab results over time

3.2/5

5

Order non-laboratory investigations (e.g. radiology tests)

3.14/5

7

Review non-laboratory investigation results

3.38/5

8

Population Management

66.0984848484848 Population Management
46.4084133907721 Population Management

Score

3.64/5

2.86/5

n Value

11

3424

How easy or difficult is it to perform the following population management activities using your EHR?

3.63/5

11

Generate a list of all patients with a chronic condition (e.g. Diabetes, COPD)

3.82/5

11

Generate a list of all patients with a specific condition who have not been seen within a defined period

3.82/5

11

Generate a list of all patients with a specific condition and lab result who have not been seen within a defined period. (e.g. diabetic patients with a HbA1c=9 not seen in the last 4 months)

3.2/5

10

Generate a list of all patients on a specific drug with an active medical problem

3.64/5

11

Implementation Experience

0 Implementation Experience
67.3206220443063 Implementation Experience

Score

N/A/5

3.69/5

n Value

0

2017

How satisfied or dissatisfied were you with each of the following aspects of implementation?

N/A/5

N/A

Training

79.6153846153846 Training
64.2176188473127 Training

Score

4.18/5

3.57/5

n Value

13

2833

How satisfied or dissatisfied were you with each of the following aspects of training?

4.18/5

13

Initial training at the time of implementation of your EHR system

4.38/5

13

Training to use Clinical functions of the system

4.23/5

13

Training to use the Administrative functions of the system

4.31/5

13

Mechanisms used to provide training (e.g. onsite, telephone, at company facility)

4/5

13

Subsequent training (2 months to one year after implementation)

4/5

13

Support Experience

0 Support Experience
61.2763311822593 Support Experience

Score

N/A/5

3.45/5

n Value

0

4203

How satisfied or dissatisfied are you with each of the following aspects of the support provided by your EHR vendor?

N/A/5

N/A

Interfaces

0 Interfaces
55.7747183534174 Interfaces

Score

N/A/5

3.23/5

n Value

0

3843

How satisfied or dissatisfied were you with each of the following aspects of any interfaces with external systems to your EHR system? (e.g., LabCorp, Quest, local hospital)

N/A/5

N/A

Billing

75 Billing
56.602679891083 Billing

Score

4/5

3.26/5

n Value

15

4054

How satisfied or dissatisfied are you with the billing functionality of your EHR system?

N/A/5

N/A

Purchase Experience

0 Purchase Experience
70.4067881321606 Purchase Experience

Score

N/A/5

3.82/5

n Value

0

1983

How satisfied or dissatisfied were you with each of the following aspects of the Purchase Experience?

N/A/5

N/A