The Office of the National Coordinator (ONC) launched The Patient Engagement Playbook during their 2016 Annual Meeting. This tool was designed for health care providers, practice staff, hospital administrators and others who want to leverage health IT, and their electronic health record (EHR) patient portals, to further engage patients in their health and care.
The Playbook is designed to help providers:
- Facilitate easy enrollment to achieve greater portal adoption
- Meet patient needs online — while also streamlining practice workflow
- Involve caregivers in an appropriate way
- Integrate patient-generated health data to improve clinical decision-making and care
ONC on the Playbook:
Health care practices across the country are already seeing the benefits of EHR patient portal implementation. The rewards are real: more effective delivery of care; reduced burden on office staff; and informed, engaged patients. And so are the potential barriers: cumbersome enrollment; clunky interfaces; reluctant patients, doctors, and office staff; and questions of privacy and security.
Patient engagement can have big benefits for your practice and your patients: better communication, better care, and better outcomes. Health information technology (health IT) is a powerful tool to help you get there — so learn how to make it work for you.
Use the Patient Engagement Playbook as your guide. The Playbook is an evolving resource for providers, practice staff, hospital staff, and other innovators: a compilation of tips and best practices were collected from providers and health systems like yours.
To learn more, or to try out the Playbook for yourself, visit: www.healthit.gov/playbook/pe