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Analysis of Clinician Feedback Yields Common EHR Dilemmas

Date: October 02, 2013

AmericanEHR allows clinicians to rate EHRs and submit feedback about their EHR experiences


Santa Clara, October 2, 2013 -- AmericanEHR, a free, online community of 22,000 health care professionals, has released over three years’ worth of EHR feedback that clinicians have submitted outlining firsthand experiences with certified EHR systems.

AmericanEHR.com, which was officially re-launched during a presentation at the 2013 Health 2.0 conference in Santa Clara, CA, has also introduced new community features, including the ability for verified physicians and EHR vendors to interact and openly discuss the challenges posed with EHRs and health IT.

The community at AmericanEHR echoes several common frustrations around decreased productivity, decreased time for patient engagement, and increases in administrative workload with their EHRs:


  • "Too much time with the mouse, means looking at a screen not your patient."
  • "Extremely frustrating. Promised many things which were either late or never delivered."
  • "EHR has decreased productivity, decreased efficiency, increased frustration, and made the doctor patient relationship much less personal."
  • "My charting time increased from 1 hour a day to 3 hours a day and over 4 years has improved minimally."


"Physician feedback creates a clearer picture of the challenges and frustrations that many practices are having with their EHR systems," said Thomas Stringham, Co-Founder & CEO of AmericanEHR’s parent company, Cientis Technologies. "With the release of these comments, we're bringing the voice of thousands of front-line clinicians to the EHR debate."


AmericanEHR collects EHR feedback during its "EHR Satisfaction Survey," which is open to all physicians, physician assistants, and nurse practitioners. Users are able to sort EHR feedback by EHR product and each submission is tagged with the specialty and clinical setting of the clinician rater. Over 4,800 EHR ratings have been published on AmericanEHR.com to date, and new ratings are constantly added as new users register and participate.

"Online pioneers like Amazon and eBay have paved the way for online consumer ratings and discussions," said Stringham. "With the launch of our new EHR feedback and community features, AmericanEHR is the unbiased, transparent platform that clinicians can use to get a real sense of how commercial technology is performing in a clinical setting."

Physicians and health care professionals can join the conversation at AmericanEHR.com and tap into the collective knowledge of America's largest online community dedicated to health IT. Physicians logging into AmericanEHR have their credentials checked in real time against the AMA Masterfile. Once verified, they are immediately able to post comments and interact with their peers. 


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About AmericanEHR Partners

AmericanEHR Partners is a free online resource designed to aid the medical community with the selection, implementation, and effective use of health information technology and electronic health records. AmericanEHR Partners was founded by the American College of Physicians and Cientis Technologies and is supported by 16 medical societies and five health IT organizations with a combined membership of more than 720,000 clinicians, representing over 65 percent of physicians in the U.S. It does not endorse any electronic health record vendor. For more information on AmericanEHR Partners, visit www.americanehr.com.

About the American College of Physicians

The American College of Physicians (www.acponline.org) is the largest medical specialty organization and the second-largest physician group in the United States. ACP members include 133,000 internal medicine physicians (internists), related subspecialists, and medical students. Internal medicine physicians are specialists who apply scientific knowledge and clinical expertise to the diagnosis, treatment, and compassionate care of adults across the spectrum from health to complex illness. Follow ACP on Twitter (www.twitter.com/acpinternists) and Facebook (www.facebook.com/acpinternists).

About Cientis Technologies

Cientis Technologies is an international developer of online communities, web-based tools and apps to assist clinicians and their medical practice teams achieve optimal use of health care information technologies (HIT). Cientis conducts syndicated research to provide clinicians, health care consultants, policy makers, pharma, technology professionals and consumers with key insights surrounding health care technology adoption, satisfaction and market share. For more information on Cientis, visit www.cientis.com.

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Contact: Thomas Stringham
AmericanEHR Partners
1-604-788-8347
tstringham@cientis.com

Source: AmericanEHR

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